Privacy Policy

Effective Date: 2025/09/05

Llamatruck (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our electric tricycles or related products, or otherwise interact with us.

Please read this Privacy Policy carefully. By using our Site, you agree to the terms of this Policy.

 

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping address, billing address, and payment information when you make a purchase or contact us.
  • Account Information: Login credentials, account preferences, and communication history if you create an account with us.
  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Usage Information: Pages visited, time spent on the Site, and interactions with features or content.
  • Marketing Information: Preferences, surveys, and communication choices.

 

How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Provide customer service and support.
  • Improve our website, products, and services.
  • Send you updates, promotional offers, and marketing communications (with your consent).
  • Ensure security, prevent fraud, and comply with legal obligations.

 

How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Payment processors, shipping companies, IT support, and marketing platforms that help us operate our business.
  • Legal Compliance: To comply with laws, regulations, legal processes, or government requests.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

 

Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience, analyze traffic, and personalize content. You can manage or disable cookies through your browser settings, though some features of the Site may not function properly without them.


Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.


Your Rights

Depending on your location, you may have the right to:

Access, update, or delete your personal data.

Opt out of receiving marketing communications.

Restrict or object to certain data processing activities.

Request a copy of the personal data we hold about you.

To exercise your rights, please contact us at sales@llamatruck.com


Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.


Children’s Privacy

Our Site and services are not intended for children under the age of 13 (or the age of consent in your jurisdiction). We do not knowingly collect personal information from children.

 

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Effective Date.”

 

Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us:

Llamatruck
Email: sales@llamatruck.com
Address: 257 E Garvey Ave, Monterey Park, CA 91755